Privacy Policy

Kortiv AI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI-powered scheme verification platform.

1. Information We Collect

Information You Provide

• Query Data: When you ask questions about schemes, we receive and process the text of your queries.
• Contact Information: If you contact us via email or our contact form, we collect your name, email address, and any information you provide in your message.

Automatically Collected Information

• Usage Data: We may collect anonymous usage statistics such as page views, query patterns, and feature usage to improve our service.
• Technical Data: Browser type, device type, and basic analytics data.

2. How We Use Your Information

• To process your scheme-related queries and generate responses
• To improve and optimize our AI models and platform
• To respond to your inquiries and provide support
• To analyze usage patterns and improve user experience
• To comply with legal obligations

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data. Query data is processed in real-time and may be temporarily stored to improve response quality. We do not sell your personal information to third parties.

4. Third-Party Services

Our AI backend is hosted on secure cloud infrastructure. We use third-party services for hosting, analytics, and AI model inference. These providers are contractually bound to protect your data.

5. Data Retention

We retain query data only as long as necessary to provide and improve our services. Contact information is retained until you request its deletion.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time (where processing is based on consent)

7. Cookies

We use minimal cookies essential for the functioning of the platform. We do not use tracking cookies for advertising purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@kortivai.in.